At Eswari Social Service Charitable Trust, we are deeply committed to using your generous donations to further our mission of supporting the needy and underprivileged. We value the trust you place in us when you contribute to our programs, and we strive to ensure transparency in how we handle donations.

Refund Policy:

  • Donations Made in Error: If you have made a donation in error or accidentally donated an incorrect amount, please contact us immediately. We will process a refund, provided we receive your request within 7 days of the donation date.

  • Change of Heart: If you have made a donation but later decide you no longer wish to support our cause, we will consider refund requests on a case-by-case basis. Refund requests must be submitted within 7 days of the donation. After this period, refunds may not be possible due to the allocation of funds toward our programs.

  • Fraudulent Donations: If you believe a donation was made fraudulently or without your permission, please contact us immediately. We will fully investigate the issue and take appropriate action, including refunding the donation if applicable.

How to Request a Refund:

To request a refund, please email us at eswarisocialservice.1@gmail.com or call us at 9597664082 with the following details:

  • Your full name
  • The date of the donation
  • The amount donated
  • The reason for requesting a refund

Our team will review your request and respond within 7 working days.

Conditions for Refunds:

  • Refunds will only be issued to the original source of payment (credit card, bank account, etc.).
  • Donations made through third-party platforms are subject to the refund policies of those platforms.
  • Refunds may take up to 14 business days to process, depending on the payment provider or bank.

Non-Refundable Donations:

  • Donations made as part of an event registration, sponsorship, or purchase of goods (e.g., charity auctions, merchandise) are generally non-refundable.

Thank you for your understanding and continued support of Eswari Social Service Charitable Trust.